COVID-19 RESPONSE

UPDATED 3/2021: Breathe Easy! This fall we installed an air purification system for the health and well-being of our patients, families, and staff. 

To encourage our patients to keep their Well Child Visits, we are continuing to have no In-Office Sick Visits early morning Tuesdays/Thursdays. All children with positive exposure to COVID-19, potential exposure, or have multiple symptoms (fever, cough, shortness of breath) will be scheduled as a vehicle visit. 

We currently offer Telemedicine and Vehicle/Curb-Side visits, please call us to speak to Clinical as to which type of visit is most appropriate to address your child’s symptoms.

***WE HAVE COVID-19 RAPID TESTING*** 
Your child can get an antigen test done via nose swab that will give results in 15 minutes. For the most accurate results, your child should be tested within 5 days of symptoms. For more information on this test, please see this document from the FDA: FACT SHEET FOR PATIENTS  To protect our patients and staff, if you believe your child needs a COVID-19 test, please schedule a vehicle visit. 

**MASK MANDATE BY GOV HOGAN**
We are complying with Maryland Law and mandating all parents and patients (2 years and older) must wear a mask when in our office. We are unable to hand out surgical masks for appointments so please bring a mask, homemade or otherwise, to your in-office appointment. We do have limited handmade masks donated for patient use, while supplies last.

For a Telemedicine Visit with Gateway Pediatrics
We use a HIPAA compliant service called Doxy.me. Once you have an appointment, we will text you 5-10 minutes before your appointment time with a link to the Telemedicine Visit (or you can go to https://doxy.me/gatewaypeds). There is no app for you to download. Click on the link, agree to the terms and conditions, and then you’ll be placed in a waiting room until the provider is ready to “see” you. Please make sure you allow the program to access your camera and microphone.

**PLEASE BE ADVISED: All Telemedicine Visits and Vehicle/Curb-Side Visits are billable to you / your insurance just like an in-office visit. Copays will be automatically collected from your Credit Card on File.**

Delaware Residing Patients: Unfortunately, due to the State of Delaware’s current law we are unable to perform Telemedicine services if your child resides in Delaware. We will be happy to serve you in our office or with a vehicle visit.